Participants will:

 

- increase their awareness of communication at work – how their    behaviour

   affects others.

- learn how to give and receive appropriate and constructive      

  feedback.

- gain valuable insights that will enable them to take

  responsibility and overcome victim mentality.

- develop and practice skills for communicating appropriately in

  meetings.

- practice coping skills for pressures of ordinary work life.

- learn how to de-escalate conflicts in the workplace.

- deepen their understanding of core values of their work place.

- be challenged in a very positive way to develop as a person.

 

A course for all employees who want to be supported in developing effective communication, emotional intelligence and its application in day to day work life through practical skills training.

 

It is important to us to engage with HR managers before training staff. This course is most beneficial when company values and practices are integrated into the training.